Covid-19
Here is how we are mitigating the spread of COVID-19 through real estate operations.
At Desire Realestate, our priority is to make sure that people feel safe and secure in their home. To mitigate the spread of COVID-19, we have implemented numerous operational protocols.
When we are serving you, be assured we are meeting or exceeding the evolving government and community guidelines. We don’t take this responsibility lightly, so please read our revised operations below.
Sales and Rental Inspections
When we are inspecting your home, or conducting an inspection either by appointment or traditionally, according to the state government’s allowances, you can expect the following:
- Social distancing and strict hygiene protocols will be observed;
- The state government’s inspection requirements will be observed including, if required, the state government’s maximum number of people inside the building or per square meter;
- Detailed contact records of people attending inspections will be kept;
- People with any symptoms of illness, or from a restricted hotspot, will not be allowed to enter the property;
- Hand sanitiser will be made available to everyone (where available);
- Your agent will open all doors prior to the inspection to minimise the need for prospective buyers or renters touching any surfaces;
- Prospective buyers and renters will be asked to refrain from touching surfaces;
Auctions
Online auctions are available via Openn Negotiation platform.
- If you would like to bid at an online auction, please contact us and we will assist you in the setup to bid online;
- Buyers can bid from the comfort of their home or anywhere else that is convenient for them via an app on their phone; eliminating the need to attend the auction in person.
Tenancy Routine Inspections
Depending on the state government’s inspection requirements, you may be requested to conduct your routine inspection online.
Your agent will advise you on how the online inspection will be conducted;
- The renter will take our property manager through the home via video and the report will be made available to the property owner. You may also be asked to take a couple of photos per room to provide to the owner;
- Tradespeople attending rental properties will be asked to declare if they are unwell, or from a restricted hotspot, and, if so, will be rescheduled or an alternative tradesperson found;
- Emergency repairs and maintenance will be dealt with as a priority. Non-urgent maintenance may not be attended to if unallowed due to the state government’s current COVID-19 restrictions. Please be aware there may be delays in securing tradespeople.
Thank you for your understanding and patience. If you have any real estate needs, please do not hesitate to contact us on 041 779 2054.